Category: InfoTech Column

Even though my first computer was an Apple IIc, I’ve been a Windows guy for years. I’m comfortable on a PC. My Dell Latitude 630 has been a great little laptop for me. But recently I was given a 15” MacBook Pro, and I have to admit that I’m impressed. The real question, yet to…

In this world of short attention spans and cryptic cell phone text messages, fully communicating your businesses strengths and benefits is a tough task indeed. At best, you have but a few moments to share what your business does and why people should care. Catching their interest requires delivering the right message at the right…

Is your business stuck in a rut? Are you getting to the end of the day faster than you get to the end of your to-do list? Are interruptions and distractions your constant companion? Keeping productivity high is a constant uphill battle, with frequent plateaus and occasional drop offs. What you need are tools to…

It’s just like the tech industry, in this climate of global economic uncertainty, to identify another battlefield. This time around it’s Google vs. Apple, both fighting for the top spot in the mobile smart phone market. But unlike most wars, this cellular conflict could have far reaching benefits that could reshape the market. And in…

Do you customers have a hard time getting through to you? Do they complain that being on hold is the rule instead of the exception? Can they purchase your companies services without interacting with one of your employees? In this business climate, it’s critical to ensure your customers have a positive experience with your company.…

With Christmas just around the corner, it’s time to start thinking about the technology gifts for your employees and business. This month I’ve collected a number of products that are both fun and useful. Who said Christmas had to be boring? Dell Latitude XT2 XFR http://www.dell.com Are your field service employees rough on gear? Use…

Are you spending more time in meetings than actually working? Has your fax machine started to memorize certain documents that get passed back a forth with your customers? Does editing a contract feel like a game of hot potato passing changes back and forth? You may be suffering from collaboration overload. It’s a common problem…

Let’s be real with each other for a minute. Building a good looking and functional website can be challenge. Once it’s built, keeping it up to date can feel like an ongoing and losing battle. This month I have a few suggestions to help ease your website pain and turn that chore into a pleasure.…

Web browsers are a natural part of online life. And for most of us, judging from web statistics, our online adventures usually start by opening Internet Explorer. “Are there other web browsers?” you may ask. The answer is yes and your choice of browser may be more important that you expect. Which browser you use…

Lately I’ve noticed 3 very different, but related things about my life. I love my Digital Video Recorder (DVR). I don’t listen to the radio much. And I have no idea if I have a current copy of the yellow pages. Now don’t get me wrong, I haven’t gone and buried my head in the…